Product Manager

Delivra · Indianapolis, Indiana
Department Delivra
Employment Type Full-Time Employee
Minimum Experience Mid-level

Delivra is an email marketing automation platform. We support marketers and entrepreneurs, helping them engage with their customers and create meaningful interactions. We are a 17-person team working collaboratively, putting our customers first and loving the work we do along the way.

At Delivra, we work hard to create a welcoming and inclusive environment that respects all of our people. We value diversity and encourage everyone to bring their whole selves to the workplace to promote their unique strengths. Embracing and encouraging the diversity of various perspectives creates a safe and collaborative environment that leads to product innovation, diverse viewpoints and a successful business.

Our most recent news is that we were acquired by a Canadian company called Redbrick. Redbrick is the parent organization of a wide portfolio of disruptive digital companies. Headquartered in Victoria, British Columbia.

One thing that our team members say they value most is our fun and truly ‘people-first’ culture. Ours is a place where you’re given the autonomy to do your best work and provided with all the tools and support you need to do so. Here are some of the things our team loves most about working at Redbrick:

  • Highly competitive salary
  • Attractive vacation, healthcare & benefits, including generous RRSP matching (Canada) and 401k (US)
  • ‘People-first’ culture that prioritizes fun
  • Autonomy and freedom to do your best work on your own terms (you won’t find any micromanagers here!)
  • The opportunity to work fully remote
  • Remote work fund to create a successful home working setup
  • Opportunities to work on interesting products
  • High-end hardware and equipment — in the office and at home
  • Opportunities to learn and grow through professional development support, funding, and mentorship
  • Internal mobility; opportunity to work with various products and teams across the Redbrick portfolio of companies
  • Monthly fitness reimbursements to support a healthy and active lifestyle

“At Delivra, we believe we are truly at our best when we work together. If you are looking for a place where you feel accepted to bring your whole self to work while being resourceful, flexible and communicating with openness and candour, well, you’ve found it!”
             – Katie, Delivra

We are changing the way work gets done, and building an exceptional team is our top priority. We cheerlead your goals and accomplishments and are invested in your future. In line with putting your health and safety first, we provide our team with the freedom and flexibility to work where they work best. With our teams finding a blend of working remotely, in-office or a hybrid model, we continue to place an emphasis on keeping our team connected through casual get-togethers and various team events whether that be in person or virtually.

What does a day look like in my role?
As a Product Manager, you will be responsible for researching, designing and validating potential features that will be added to the Delivra product. You will work directly with customers and internal teams, including product, engineering, marketing, sales, customer success, training, and support, to drive initiatives from inception through delivery and measurement to ensure we continue to deliver amazing experiences for our customers.

We’re looking for amazing people with experience sending products to market in an iterative way. You are creative, analytical and detail-oriented; curious, persistent, and ready to learn; self-managed and closure oriented; collaborative yet independent.  The Delivra team is mainly located in Indianapolis, but we are open to hiring the right candidate on a fully remote basis in another state!

We get it: You want to know what you’re signing up for before you apply, right? This is what you need to know: As a Product Manager, you’ll be responsible for:

  • Building and maintaining expert knowledge of the product.
  • Utilizing data to make informed decisions and measure impact.
  • Performing competitive research and gap analysis to ensure the product maps to customer and market requirements.
  • Driving improved customer value and retention by engaging with customers to understand the ways they use our product.
  • Advocating for customer needs in product roadmap planning and sprint planning sessions.
  • Eliciting requirements using various techniques, including interviews, group facilitation, prototyping, data analysis, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
  • Building relationships and driving clear communication in an organized and knowledgeable manner.
  • Partnering with marketing, sales and operations on go-to-market strategy.

  • After 1 week
    • Meet your team members and understand team structures
    • Learn about Delivra - the product, company, and culture
    • Gained access to our application

  • After 1 month
    • Understand the product roadmap 
    • Influenced at least one design
    • Prioritizing the backlog

  • After 6 months
    • Understand the competitive landscape
    • Influencing the product roadmap
    • Bring new features or enhancements to existing features to market

What we would like to see in you.
Everyone at Delivra has three things in common: We’re curious, hungry, and good-humoured. We try our best to balance hard work with good, old-fashioned fun. As a Product Manager with Delivra, these are extra specialties we’re on the lookout for:

  • 2+ years of product experience at a SaaS company.
  • Experience creating a product roadmap and prioritizing the backlog.
  • Excellent communication, analytical and problem-solving skills.
  • Ability to work both independently and collaboratively.
  • Demonstrated experience creating documentation for requirements, use cases, functional specifications, and workflows.
  • Experience working with JIRA and Figma. Experience with Appcues, Photoshop and Invision is a plus.
  • Experience with multi-channel marketing technologies is a plus.

What next?
If you’re picking up what we’re putting down, applying is easy as 1, 2, 3.

  1. Apply with your cover letter, resume.
  2. Take this opportunity to tell us your story and why you’d be a good fit for our team.
  3. Be sure to follow us on Facebook, Linkedin, Twitter, and Instagram for all that is happening and Redbrick and Delivra!

Thank You

Your application was submitted successfully.

  • Location
    Indianapolis, Indiana
  • Department
  • Employment Type
    Full-Time Employee
  • Minimum Experience